ESG benchmarks

'Climate change and energy transition' is one of the three core themes within a.s.r.'s sustainability policy. In this climate report, a.s.r. discloses its policy, objectives, activities, performance and its climate risks. In addition, the report provides a clear picture of how a.s.r. is committed to combatting climate change, by reducing CO2 emissions, by helping its customers to protect themselves against climate related risks and by promoting the energy transition.

Lobbying for Climate Aligment

a.s.r. is member of several industry associations and participates actively within those organisations in working groups, ad hoc platforms and at a board level. This strong participation allows a.s.r. to monitor and influence the alignment with the Paris Agreement. Two executive board members of a.s.r have a position within an industry association (Annual Report 2025, page 99).

These and other organizations in which a.s.r. participates have sustainability high on the agenda and to that extent the strategic direction in the field of sustainability is the same. Where the ambitions of industry organizations differ from those of a.s.r., there is always room to be more ambitious individually and 'to lead by example'. At the same time, industry associations provide a platform to learn from each other and help in the sustainability transition.

In the lobbying activities that a.s.r. takes into account the alignment with the Paris Agreement.

Platform for Sustainable Finance

Financial sector, regulators and ministries together play a role in making the Netherlands more sustainable. They cooperate with each other within the Platform for Sustainable Finance.

The platform chooses themes on which working groups will work. Each working group includes broad representation from the financial sector and other relevant parties, such as central government. The members work out a theme together and present their findings.

a.s.r. actively participates in several working groups under the sustainable finance platform, for example the national climate adaptation working group.

More information see the website of the DNB.

a.s.r. consciously and visibly chooses to separate waste on site. The hygiene partner is responsible for the separate collection and processing of waste materials at a.s.r.'s site, ensures an optimal container park and that the containers are suitable for all desired waste streams. Post-separation of waste is not desired for this reason due to the separation of waste on site.

The following waste streams are collected separately:

1. Confidential paper
2. PMD
3. Swill
4. Glass
5. Paper/cardboard
6. Industrial waste
7. Specific waste for remodeling projects
8. Small hazardous office waste
9. Construction and demolition waste

The waste is collected by a specialised waste company. They weigh the waste and upload the information in their portal. This enables a.s.r. to monitor the waste and recycling and take action if necessary.

The target for 2025 for total waste disposal in metric tonnes is 125. Despite the higher occupancy rate at the office, the ambition is to maintain and improve the amount of waste and improve the waste separation process.

Please refer to links below for a.s.r.'s activities concerning corporate citizenship and philanthropy.

• a.s.r. Doenkracht website
• a.s.r. Doenkracht annual review 2025
• Financial inclusion statement

The Emerging Risks report contain the a.s.r. emerging risks for 2026, which are derived from the outcome of the strategic risk analysis 2026. The full outcome of the strategic risk analysis 2026 will be published in the Annual Report 2026.

Read our Sustainable taxpayer statement.

In this statement, we confirm that a.s.r. has an AI Policy in place. This policy is put in place to assure that the development of AI by a.s.r. complies with the AI Act and also follows our policies concerning:

• The ethical guidelines as put forth by the Verbond van Verzekeraars
• Operational Risk assessments
• Privacy regulation (AVG/GDPR) and our own privacy policy
• Information security demands (including DORA related compliance)

Furthermore, the policy demands that the AI systems we deploy are registered in our own inventory to ensure oversight.

The policy furthermore ensures that there is an educational program concerning the improvement of the AI literacy of our employees and that our personnel are trained as necessary when engaging with AI systems.

Lastly, the policy states that transparency towards users (both customers and employees) is required and an avenue for redress must be present.

This policy is under continuous review, as legislation and actual AI capabilities are fluid and change rapidly. The Management Board is owner of this policy.

Policies

At a.s.r. integrity is a fundamental principle of doing business. a.s.r. is committed to maintaining a sound and controlled business operation and to protecting the integrity of the financial system by preventing and mitigating risks related to money laundering, terrorist financing, sanctions violations, and other forms of financial crime.

a.s.r. has established a Customer Due Diligence (CDD) framework to identify, assess, manage and mitigate integrity risks arising from customer relationships, transactions and business activities. This framework is based on applicable laws and regulations, including anti-money laundering and counter-terrorist financing requirements, sanctions legislation, financial supervision requirements, and relevant international standards and guidance.

Governance and accountability

The Management Board is responsible for establishing an appropriate framework for managing financial economic crime risks and for setting the related risk appetite. Responsibilities for the implementation, oversight and monitoring of the framework are allocated across the organisation in accordance with a.s.r.’s governance model.

Knowing our customers and business partners

Before entering into a business relationship, a.s.r. applies the following risk-based customer due diligence measures to understand with whom it is doing business.

• identification and verification of customers and relevant counterparties;
• identification and verification of beneficial owners (UBOs);
• assessment of ownership and control structures;
• understanding the purpose and intended nature of the relationship;
• assessment of the source of funds and, where required, source of wealth;
• screening against sanctions and politically exposed person (PEP) lists;
• assessment of geographical, sectoral, product and delivery channel risks.

The scope and depth of these measures depend on the nature and risk level of the relationship.

a.s.r. does not enter into or maintain relationships where required customer due diligence cannot be satisfactorily completed or where unacceptable integrity risks are identified, unless applicable laws or other obligations prevent rejection or termination. In such cases, appropriate risk-mitigating measures are applied.

Enhanced due diligence

a.s.r. applies enhanced due diligence measures where heightened risks are identified. This includes, among others, customers associated with high-risk jurisdictions, politically exposed persons (PEPs), complex ownership structures, unusual transaction patterns or other indicators of increased money laundering, terrorist financing, corruption or sanctions risks.

Enhanced measures may include additional information gathering and verification, senior management approval, analysis of source of funds and source of wealth, adverse media screening and increased monitoring.

Sanctions compliance

a.s.r. maintains sanctions controls designed to ensure compliance with applicable sanctions laws and regulations. a.s.r. applies sanctions screening to customers and other relevant parties at appropriate stages of the relationship, including before entering into a relationship and, where applicable, during the customer lifecycle and before relevant transactions or payments.

Potential sanctions matches are investigated and escalated. Confirmed sanctions hits are handled in accordance with legal and regulatory requirements, including reporting to the relevant authorities where required.

Ongoing monitoring and review

Customer due diligence is not limited to onboarding. a.s.r. performs ongoing monitoring of customer relationships and conducts periodic and event-driven reviews to ensure that customer information, risk assessments and due diligence records remain current and accurate where required and proportionate to the identified risk.

Relationships are reviewed using a risk-based approach, with higher-risk customers subject to more frequent review and enhanced monitoring. Changes in customer circumstances, ownership structures, risk profiles or other relevant events may trigger an additional review.

Customer activity monitoring

Where appropriate to the nature and risk of the relationship, a.s.r. monitors customer activities and transactions for indicators of unusual or potentially suspicious behaviour.

If unusual transactions are identified, these are investigated and reported to the Financial Intelligence Unit Netherlands where required under applicable law. a.s.r. maintains procedures for the escalation, investigation and reporting of such cases.

Training and awareness

a.s.r. provides mandatory training and awareness programmes tailored to the roles and responsibilities of relevant employees with respect to customer due diligence, anti-money laundering, counter-terrorist financing and sanctions compliance.

Risk management, investigation and remediation

a.s.r. periodically assesses integrity risks through its risk management framework and takes appropriate measures to identify, assess, manage and mitigate risks related to money laundering, terrorist financing, sanctions violations and other forms of financial crime.

Potential breaches, irregularities and high-risk cases are investigated. Where deficiencies or risks are identified, a.s.r. implements corrective and mitigating measures and monitors their timely implementation. Where necessary, relationships may be restricted, rejected, terminated or otherwise managed in accordance with applicable laws and internal policies.

Through its financial economic crime framework, a.s.r. aims to manage integrity risks in a responsible and risk-based manner and to contribute to the integrity of the financial system.

Having a talented, qualified and vital workforce is key for a.s.r. in achieving its business objectives. a.s.r. is committed to attracting, retaining and inspiring the most suitable employees, by offering ample training and development opportunities and facilitating a sound work/life balance.

a.s.r. is committed to an inclusive culture. Not only is employee competence essential to a.s.r.'s success, but also their differentiation from each other. Different views, cultures, knowledge and experiences contribute to realising a.s.r.’s objectives. All are positively used and deployed in innovative solutions for our customers.

Read more about Human Resources