Sustainable business

a.s.r. and Aegon Netherlands will continue together as one company. This brings together two leading Dutch insurers, each of which has its own approach to sustainability. In the coming period we will look at how we can combine these methods and the underlying policy in a responsible manner to set up an ambitious sustainability strategy. To do this, we will first map out the similarities and differences in terms of sustainability between the two companies. It remains the ambition of a.s.r. to belong to the European leading group of sustainable insurers.

Climate change and biodiversity loss pose major risks to our customers, our business operataions and society at large. We therefore want to reduce our foutprint and invest in activities that support the energy transition and restore biodiversity and ecosystems. We help customers with our insurance products and with advice to reduce climate risks and to live more sustainably, for example with the sustainability mortgage and sustainabe damage repair. For our own business operations too, we are continously working on minimasing the negative environmental impact of our offices, transport and procurement.

a.s.r. and Aegon Netherlands will continue together as one company. This brings together two leading Dutch insurers, each of which has its own approach to sustainability. In the coming period we will look at how we can combine these methods and the underlying policy in a responsible manner to set up an ambitious sustainability strategy. To do this, we will first map out the similarities and differences in terms of sustainability between the two companies. It remains the ambition of a.s.r. to belong to the European leading group of sustainable insurers.

There is an increasing focus on health and vitality, prompted in part by developments in society. We are getting older, healthcare costs are rising and the labour market is changing rapudly. This leads to challenges in the areas of work, well-being and health. a.s.r. focuses on preventing illness, absenteeism and disability and is committed to allowing people to work longer and healthier, in order to continue contributing to society. This also applies to our own employees where a.s.r. creates opportunities so that employees can develop themselves in order to increase their chances on the labour market, both within and outside a.s.r.

a.s.r. believes it is important that people are able to take responsible risks and make conscious financial choices. This is not a matter-of-course for everyone: in 2022 in the Netherlands, 6 in 10 households were financially unhealthy or vulnerable. In 2021 this was 50%¹. a.s.r. helps people make conscious financial choices, to prevent them from getting into debt or to help them get out of it. a.s.r. is an insurer for all people livind and/or working in the Netherlands and takes the interests of vulnerable targete groups at heart. Within a.s.r. we also strive for an inclusive culture, where differences are recognised, embraced and, indeed, made use of. Different perspectives, backgrounds, knowledge and experiences contribute to the realisation of a.s.r.'s objectives and are positively used and deployed in innovative, sustainable solutions for our customers.

¹Research by Deloitte, Leiden University and Nibud, March 2023

As an organization we have an impact on society and can therefore also have an impact on human rights. Respecting and protecting human rights is the starting point for realizing our sustainability ambitions. If you have concerns about human rights violations caused by the activities of a.s.r. or any of its business relations, you can contact the Human Rights Reporting Center.

Your email will be handled by an a.s.r. Compliance Officer. The Compliance Officer will contact you within 3 working days. You will receive a written response regarding your concern from us within 10 working days. Sometimes we may need more time to investigate your concern. In such cases we will inform you of this fact. If the concern would be better handled through another grievance channel, we will forward the report with your explicit consent.