Sustainable business

Balance between people, planet and profit


a.s.r. seeks to be a leader in sustainable business practices in the financial sector and takes account of sustainability wherever possible. a.s.r. does this on the basis of four themes that fall under Corporate Social Responsibility (CSR): ‘Sustainable insurer’, ‘Sustainable investor’, ‘Sustainable employer’ and the ‘Social role of a.s.r.’.

Four objectives have been formulated on the basis of the four themes:

  • a.s.r. is regarded as sustainable Dutch investor in 2020. a.s.r. encourages and promotes a sustainable investment policy.
  • a.s.r. qualifies as sustainable employer in 2020.
  • a.s.r. is regarded as sustainable Dutch insurer in 2020.
  • a.s.r. qualifies as sustainable company in terms of the environment and is 100% carbon-neutral by 2020.

a.s.r. engages in dialogue with all stakeholders on the principles and objectives of the sustainability policy. To this end, we maintain close contact with internal stakeholders and a broad group of external stakeholders, including customers, regulators, politicians and government ministers, and trade bodies.

Sustainable insurer

Offering security to customers is what lies at the heart of our business.

Sustainable investor

As an institutional investor, one way in which a.s.r. takes ownership of social responsibility is through the use of ethical and sustainability criteria in its investment policy.

Sustainable employer

Having a talented, qualified and healthy workforce is key for a.s.r. in achieving its business objectives.

Social role of a.s.r.

a.s.r. foundation initiates projects on financial self-reliance.

Codes and guidelines

a.s.r. has a public duty to act as a responsible insurer and investor. As a proof a.s.r. has signed the following national and international standards and agreements.

Sustainable taxpayer

a.s.r. sets great store by sustainability. Its fiscal policy contributes to the realisation of the corporate strategy, in which a.s.r. presents itself as a sustainable insurer that is aware of its environment. The starting point for its fiscal actions is that a.s.r., as a member of society, contributes its fair share in order to empower and maintain the very society it is part of.

Tax strategy
a.s.r. aims to be a socially responsible taxpayer based on professionally implemented fiscal compliance. a.s.r. does not adopt any fiscally aggressive positions. In fiscal planning, arm’s length considerations are always leading.
The fiscal strategy has been adopted by the Executive Board. In compliance with the Dutch Corporate Governance Code, the Audit Committee supervises the fiscal policy pursued.

Given its fiscal strategy, a.s.r. has the following objectives:

a.s.r. ensures the timely payment of tax debts. a.s.r. will present to the Tax Administration the (fiscal) positions it has taken or will take as soon as possible, and actively allow the Tax Administration insight into all the relevant facts and circumstances, the positions taken and its views on their possible consequences. a.s.r. manages the fiscal risks proactively. a.s.r. does not have any products that facilitate customers in evading or avoiding taxes. a.s.r. optimises its fiscal position, thus, within the given framework, limiting the tax burden. a.s.r. only supports transactions or products that have a well-documented corporate objective. a.s.r.’s position is that it acts in accordance with the spirit of the law and that no tax havens are used.

The Fiscal Affairs department has a central role in a.s.r.’s fiscal function, and therefore an important role in embedding the fiscal strategy in the organisation’s day-to-day activities. The Fiscal Affairs department periodically reports to a.s.r.’s management on fiscal matters and risks.

Horizontal Monitoring covenant 
In January 2013, the Executive Board of a.s.r. and the Dutch Tax and Customs Administration signed the Horizontal Monitoring covenant. This covenant sets out how a.s.r. and the Tax Administration engage with one another: with mutual trust and in an open, transparent manner. By signing this covenant, a.s.r. undertakes to develop and maintain a system of internal and external controls.